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Nion error (24V high or low)

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Started by Pea&Vey&Q · 17y ago · 12 views · 9 replies
17y ago

12/8/2008 2:39:41    5859    error    piond/hardware_monitor    -24V high : measured -12.303838, expected -21.600000
12/8/2008 2:39:41    5858    error    piond/hardware_monitor    +24V low : measured 7.788064, expected 21.600000
12/8/2008 2:39:19    5853    note    mcp/monitor    system boot
Why?
How to fix it?

17y ago

Well, I think you need to send it in for repair.
Based upon the fact that I have seen this very same issue before, I am going to guess that Q5 on your NION Mainboard exploded. Q5 is right next to the big yellow flyback transformer near the  front panel air intake vent.
Send the unit to your MediaMatrix repair center for them to fix. These SMT parts are a pain in the neck for the average guy to repair, you need to be set up for it and have the right parts.

17y ago

MediaMatrix repair center?
I don't know...   Singapo
But, we've sended about nion3/CAB4N/PCU4/PCU2/CM-1......
nine months ago,  Now,  still not repair good for us ....
Ok, My question is:
How long time to repair it?  30 days? 100 days? .....
thx JoshM, if you can repair it, give me your address... Haa

17y ago

Hi Pea&Vey&Q , I know you met problem, those units still are repairing in manufactory Meridian US and would be return to you in the near future. any problem please contact to ShangHai newway.
Thanks
Sam
AA China chief engineer

17y ago

Hi Pea&Vey&Q-
It sounds like Sam has you taken care of in China.
The repair itself is a moderately quick fix, a couple of hours at the very most. All the time is tied up in shipping the unit from there to here. Of course, I'm sure if you would like to pay for air freight the turn around would be considerably faster.
-Josh

17y ago

Hmm,
Sam & JoshM
I see,,,
How long shipping the unit from there to here?
How long air flighting the unit from there to here?
and  custom's PA system is running , if Nion3 or CAB4N or PCU2/4 change wrong and can't run in this system normal,  Please tell me How to do???    So we just tell custom the PA system can't run because we must wait shipping the unit from there to here or air flighting the unit from ther to here???

17y ago

Hi Pea&Vey&Q-
I expect that you should follow Sam's advice to contact ShangHai newway.
They can most likely resolve your questions and they are considerably closer to you than I am!

17y ago

thx JoshM,
Just let you know, we have sended CAB4N/PCU...  to ShangHai newway !!!
Yeh!!!, is ShangHai newway , Do you understand What I say???

17y ago

Hi Pea&Vey&Q
all of the fixed box already returned to Shanghai newway , their staff would be contact to your guys.
Thanks
Sam

17y ago

Hi,
"all of the fixed box already returned to Shanghai newway"
It's true?
Today, we just receive PCU, Not CAB4N.........
Why?

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