MediaMatrix®

Integrated Solutions

Bespoke integrated audio-visual, surveillance, and cyber security solutions — designed, engineered, and supported for the world's most demanding venues.
Our Services Meet the TEAM
What We Do
Four Tracks, One Platform
From initial consultation through to commissioning and ongoing support — MediaMatrix Integrated Solutions covers every stage of your projects integrated systems.
01

Consult

Requirements analysis, compliance review, system architecture, and feasibility assessment for new builds and retrofits.

02

Design

Signal flow architecture, product selection, I/O sizing, network topology, and integration specification.

03

Configure

nWare DSP programming, system routing, control interfaces, preset management, and system commissioning.

04

Support

24/7 AI-powered technical support, remote diagnostics, NPA file analysis, and ongoing system optimisation.

Industries We Serve
Built for Every Venue
🏪

Hospitality

🏛

Corporate

🎭

Entertainment

🚆

Transport

⛪

House of Worship

🏜

Retail

🏟

Stadiums

AI-Powered
Meet the TEAM
Four AI specialists, each calibrated to communicate at the right level with the right person.
Thomas
Level 1 · Business
Thomas
Property Consultant
Active Eva
Level 2 · Solutions
Eva
Solutions Advisor
Active Alan
Level 3 · Integration
Alan
Integration Advisor
Active Martin
Level 4 · Technical
Martin
Technical Support
Active
How It Works
The Bespoke Process
Every engagement follows a proven process from brief to handover.
1

Brief

Share your requirements — venue type, scale, existing infrastructure, and objectives.

2

Scope

We define the system architecture, product selection, and delivery timeline.

3

Build

DSP programming, control configuration, and factory acceptance testing.

4

Deliver

On-site commissioning, operator training, and handover to ongoing support.

Always On

AI-Powered Technical Support

Martin is your dedicated MediaMatrix technical support specialist — available 24/7 via Telegram. Trained on the complete MediaMatrix documentation library, community knowledge base, and 30 years of engineering excellence.

  • Instant answers from official MediaMatrix documentation
  • NPA project file diagnostic analysis
  • Photo and document analysis (multimodal AI)
  • Word and Excel file processing
  • Community forum with AI interjection
  • Email-based NPA review workflow
Start Support Session Explore TEAM
KNOWLEDGE BASE
1,000+
Documents indexed
COMMUNITY
750+
Forum topics scraped and indexed
AVAILABILITY
24/7
AI support — always on
Get in Touch
Start a Conversation

AI Support

Instant technical support via Telegram — available 24/7

Open Martin

Community Forum

Ask questions, share knowledge, connect with engineers

Visit Forum

Email

General enquiries and project briefs

martin@mediamatrix.net